To our valued clients:

We appreciate your patience as we work to do our best to treat our clients and keep everyone healthy. We will continue to reevaluate this situation regularly. The health and safety of our community is a shared responsibility and one that we take seriously.

Proper sanitation procedures are being implemented in accordance with CDC guidelines to help keep our clients safe.

In light of the recent health concerns regarding the Coronavirus (COVID-19), our office has implemented the following practices:

Tele-therapy is recommended for all new and current clients when clinically appropriate. You can schedule these appointments online or by calling 716-247-6425. If scheduled in advance you will receive a reminder email or text with a link to access tele-therapy through your computer or cell phone.
If you are having cold or flu-like symptoms, please do not come in for your scheduled appointment. Even if you think you are not contagious, please be sensitive to the concerns of the people you may encounter. Please call ahead and reschedule your appointment. Clinicians have been advised to stay home as well. There is no fee to cancel due to illness. 3
Adults are asked to attend individual sessions alone. Clients under 18 are asked to attend with one parent.
45-minute sessions are adhered to during this period to allow for the least amount of contact with other clients in the waiting room and allow for clinicians to wipe down the office between sessions. As a reminder, sessions begin on the hour and will end 45 minutes after the top of the hour regardless if the client is running late.

Thank you for your understanding,

Core Mental Health Counseling, PLLC